Public Storage

Michael at Public Storage 2055 Mercator Drive, Reston, VA is very reliable and responsive. He is personal and outgoing. Perhaps even more important is his outstanding professional performance, thoughtfulness, concern and compassion for his/your patrons. In service businesses of every size and description, the priority today is to continuously and carefully listen to customers, understand what they are saying as it applies to the business of serving them, and then respond creatively to what they tell you. These are Mike's common traits! He also has the ability to display a degree of caring while providing individual attention to his customers. His service is the 'gold standard' for Public Storage's specific services. I was very fortunate to have been associated with his service. It felt as though I had won the lottery with my experience with him! Robert J. CAPT, USN (Ret)

Great place for storage. I've been storing at this location for 3 years and Terry the property manager is awesome. Great customer service, the place is kept clean and well maintained. I dont know how he does it all by himself. A true testament to who he is as a person and an employee. This storage location is in a perfect area, which is off the beaten path a bit, so it's safe and its away from a bunch of restaurants, so there are no problems with rodents. One of the best locations in the area and I highly recommend.

I used storage at the public storage for couple of months. The check-in and check-out process was super smooth. The facility is well maintained. You maintain everything via app. Absolutely no problem with mites or rodents. Staff was super helpful, polite and courteous. 10/10 would recommend this.