Public Storage

Sherry at the front desk was rhetorical most kind and delightful hostess. I appreciated that she helped me find an online storage unit and expedited the transition quickly. It was cold and rainy and she was so kind to walk us to a nice unit and instantly we concluded the transaction. I had to go in and out of the facility because I waited for my husband and must have called 3 times to finally meet her. Each time she answered she patiently each call with “I’ll be here for you, anytime”. She is reassuring and patient. She hugged me in the end, because that’s how personable she is. Kudos!

I worked with Sherry when I visited the Public Storage on Pierce Street in Richmond. She was friendly, helpful, and I had a really great customer service experience. I highly recommend using this spot, conveniently located near El Cerrito Plaza, walkable from the Bart Station. And ask for Sherry, she's wonderful!

Shasta, and Rick were great, they helped fixed my unit door latch immediately when I report having problem opening and closing it to lock. They were both very responsive to my request, which is seldom for storage facilities. They were very professional and courteous. Thank you! 👍