Public Storage

I had an excellent experience with Public Storage, all thanks to Carole. She was incredibly helpful, friendly, and knowledgeable from start to finish. Carole got me set up with a unit that perfectly fits all of my stuff in a clean, well maintained, and easy to access location, which made the whole process stress free. She genuinely cares about helping customers and made everything simple and straightforward. If you are looking for storage, I highly recommend Public Storage and especially Carole. Five stars without question!

I've been with Public Storage for years & I have to say, Carole is the main reason that I've stayed! She has always been an awesome support! With Carole s help, I've gone through my daughter's & husband's death, when I was at the bottom, she's always been so helpful! I thank you Public Storage on Hopper Ave Santa Rosa for having such a wonderful & helpful employee! Because of her I plan on staying more years! Happy Holidays 🎄

I have been storing personal items here since 2018 whilst I was away for a (supposed) 4 year international work assignment. Fast forward to this year and I am packing and shipping the bulk of my possessions to Australia and downsizing to a smaller unit. The on-site manager, Carole, assisted me in getting the lock on my unit changed prior to my arrival - I had long since lost the key - which allowed me to quickly gain access and start the packing and sorting process. I was very happy to find that there was no damage to any of my items, even after nearly seven years of storage!! Carole continued to provide excellent advice and service during my time on the ground and helped me to move from an unnecessarily large (and expensive) unit into a much smaller (and less expensive) unit. I could have moved my remaining possessions to a more convenient site, but Carole's service and attention convinced me that staying with Public Storage was the right choice.