Public Storage

Moved my stuff in today, water was leaking from the ceiling into my storage unit, no lights in the elevator...pitch black, super scary. Front doors didn't open or close, so anyone could just walk in. Not the best first impression. Called to try and talk to someone, like 30 calls with no response...until 6:30 pm. The lady ( Tracy, a literal wonder woman) was super nice and is meeting me tomorrow to move units but this is my first impression and it was awful. Hoping the move tomorrow looks better. But seriously, Tracy is the most helpful and wonderful!

Tracy is super helpful whenever I have questions about my individual Locker or any questions about my payment she is always great with customer service 👍 thank you Tracy!

***TRACY Is the Best!*** I can’t say enough good things about Tracy. I had to drill out my lock and was fully prepared to pay for a new one, but she didn’t charge me a thing. On top of that, she showed up to help me on her day off — that kind of dedication and kindness is rare. She made a stressful situation feel easy, and I’m so grateful for her help. If you’re storing your things anywhere, this is the place to do it — and Tracy is the reason why. Thank you again!