Saf Keep Storage

In my time of need, I needed another storage space immediately! (I am already a tenant at this location) I was accommodate! I spoke with management, I explained my emergency situation to management. The management at saf keep storage made the transition very smooth and complete. They also made it closer to my storage unit I already have. I truly appreciate, and I'm grateful for the assistance and the accommodations, they provided, and to make the transition happen. Thank you saf keep storage management " Life savers".

I've been a customer of your since 2008. On 8/19/25 I rented a second storage space.Space #5011 has always been our space with rents that started at $128 a month. For that same space we are now charged $399. We have our own Home Owners Insurance. The new space 5032 juat rented is somewhat smaller, and rents are $264. We were charged $278 because your staff person failed to ask if we had homeowners insurance. Even after telling him he did not adjust the rent amount amount and refund the extra $14 immediately. Had to wait only to be told to take it off next months rent.. My real concerm, is there is no concession for long term loyal customers nor is there a discount when a customer has more than one unit. I've been told that business customers have more than one unit and receive no concessions. I am appealing to you, if you want to serve me better as a regular residential customer, some appreciation for longevity, loyalty, prompt payments for many years receive some kind of discount consideration. I regret this response will robably fall on deaf ears as big companies feel they don't need people like me. Nevertheless, you asked for a response so that you can serve me better. SO HERE IT IS. A 10%-15% discount would be appreciated. Total payments now are 399+264=$663 an awful lot for spaces that don't grow and, I unlike your business customers don't make money from the things I store with you. FINALLY...I am an 81year old senior citizen who have worked many years for the things I am storing, but on a fixed income..WHAT AM I TO DO?. Can I get any type of concession from you??? Spaces 5011& 5032

Is some lady that worked there by the name of Daisy? She got a really really nasty attitude. I am not gonna deal with that Storage. I’m gonna find me another one that is ridiculous and they approve of stuff like that people being mean and evil.