SecurCare Self Storage

Karen, Thank you so much for being an accommodating manager at SecurCare Self Storage, 3400 Longmire Dr, College Station, TX 77845. As a person in her sixties, I do want to search or make room for stuff by moving boxes out and in the storage unit. We have had boxes stacked 6 to 8 high, these boxes are too high for me (risk of falling) and they always cause the bottom ones to get crushed eventually. You showed me all the units I wanted to see, answered my questions, and help me make the best storage decision for our family needs. You are friendly, helpful and professional to work with—you didn’t make me feel rushed or like a bothersome customer. This kind of customer service is why I rent storage from this location—so, Thank you Karen!! FYI: Sparebox Storage welcomes the customer with a Kiosk to reserve storage in their lobby area and that is why I did not rent storage there. My only complaint for corporate is: Why are there no, steel truck hand flatbed cart/dolly available on the premise for use by customers? The storage facility we were in, had 1 cart in each of the location’s buildings and it had a designation “parking” space for after it was used. Could some carts be provided? Thank you very much, Rosita Daniel Thank you very much, Rosita Rojas Daniel

Karen is a god send, she is so helpful. Do the roar!

Karen help me out today and she's awesome! If she weren't in the office I'm pretty sure I would be at a different storage place.be sure to see her. She is always be helpful and happy and gets it done!