Self Storage at Telegraph

This place is amazing! They had the best service and even better employees!! I am truly happy with my experience here, it was way better than any other storage facility I have contacted.

The registration process online was smooth; going in person to get everything started with the young lady was smooth as well. There were some misprints about the hours of operation but it was clarified by management. I used a two disk lock to secure my storage; combo lock and a key lock. During move in, I met a seemingly frantic guy who said his storage had been broken into, twice. I got concerned. I did a walk through to see that some of the storages were broken into. I have renter's insurance; so, I wasn't too worried and I used two disk locks. There were a few break ins during my time there; however, people were using pad locks when the information from the paperwork and management said not to use pad locks. Whenever I visited, the moving beds were a hit or miss, management was not present 85% of the time I visited. Sometimes I would be there for a while going through my things. After I completed all the paperwork for move out and moved out, I received a bill the next month and had to contact management via email to ask them not to correct their records. I received numerous invites to write a review, even before moving in. I waited until my service with them was done to make sure I did not have to return to update the review. I would use them again. 1 star for peace, 1star for onboarding ease, 1 star for the lady who got everything started, 1 star for ease of moving in and out.

I came here about a week ago and I had the absolute best experience. The employees were super helpful and provided excellent service!