Self-Storage at U-Haul

I had two storage units one of the units had mice droppings holes at the base of the wall, where mice had chewed through one of my dressers, the wooden slacks that you slide the drawers on was eaten. I paid over $200 for both units on 22 August and I removed my things and moved out of the storage unit on 30 August and I have not gotten any money back like I didn’t use the whole month. I should’ve been getting some money back.

Staff was very friendly, and professional. Reasonable prices and it’s a clean facility. Very happy here.

It was a terrible experience