Shoreline Secure Storage

I rented there about a month ago and did so after reading some pretty bad reviews mixed with some good reviews as well. I went in and planned on making my decision depending on the person working the front desk because alot of the negative reviews were directed at the employees working the front desk. The person that I dealt with was VERY pleasant and accommodating and it was overall a good experience. So as of right now,I give them 4 stars only because the answering service that takes calls for them is not a good one. Both times I called I was greeted with an attitude. The one lady was soo rude,she acted like it was putting her out to take a message!! I mean you would have thought I asked her to move heaven & earth. You could hear the disdain in her every move on the other end of line. All she had to do was take down a message!!

I just rented a unit from these guys. Both, Jim and Max, were the kindest, most knowledgeable, and patient people. They walked me through the process and made me feel super comfortable. I am definitely going to be recommending these guys to my friends and family.

Courteous, friendly, and 100% customer service oriented management. Jim is great to work with, professional and personable, he makes every transaction quick and easy. Glad to have you in the neighborhood!