SmartStop Self Storage

I would like to thank Reva for her exceptional customer service skills. She was very polite knowledgeable and very helpful in taking care of my every need. Excellent such a great improvement.🔥🔥👍. Also Jason was very helpful even though I got there at closing. He took the time to explain in detail about my questions🔥🔥👍. These two are a great team. And I greatly appreciate both of them. Please keep up the good work.

I arrived a half hour before closing with a big box truck and two hired movers who told me it would take an hour to unload into my new space. SJ and Reva were probably aching to get home to their lives and families but met me with grace and flexibility. 10/10!! Thank you so much! I got into my storage space after a long cross-California move. Thanks again!

When I visited my storage at SmartStop Self Storage in Oakland, I was shocked to find that my generator and other items were missing. At first, I was confused and thought I might be dreaming, but soon I realized that the storage unit had been broken into. I quickly rushed back to the office to report the incident. Fortunately, Jason was there, and he was incredibly professional and comforting. He guided me through the process of filing a claim and took photos of the damage. Despite my initial frustration, Jason’s kindness and professionalism really helped me feel supported. I truly appreciated his assistance, and even though the situation was upsetting, Jason made a positive difference. I’m grateful and gave him a five-star rating for his excellent service.