Stirit Storage LLC

ONE OF THE WORST PLACES TO STORE STORAGE, DON'T EVER BOOK WITH STIRIT AND THATS ON GOD. I have booked them for my son who goes to the Nova Southeastern University, because the university abruptly announced that the students have to vacate their rooms in a very short amount of time. One of their options was to go through Stirit Storage (there must be some type of financial compensation), and for a parent living in Illinois and unable to fly down due to the pandemic I was forced to go through Stirit Storage. I called to make sure that the flat rate of 380 dollars could cover the entire room, and the customer service had conveyed that it would. This was ideal, so that my son and his two roommates could split the one time bill of 380 dollars. However, the day of the scheduled move they had called me asking where my specific belongings were. I was shocked to my core, as I had made sure with customer service that the 380 would cover the entire room, because it was just one shared room, with no other doors/rooms. Thereafter, they asked me what was my belongings, it was clear that they were trying to scam the students out of their money, and make $1,140 for every shared common room that three students lived in. It was clear that this was a scam, as in a common room many items are shared such as Shampoo and other items such as a microwave, and it would be impossible to different who's belongings was every item truly. Therefore, they were scamming us. I stayed on the phone explaining that it is impossible to split up three peoples stuff in a common shared room, because many of the belongings were indeed shared, and it would make sense for them to pack up all of the items together, as when the pandemic cooled down, the students could come down to Florida and decide what was theirs. After that dispute, months later I get an email saying that pick-up will not be allowed of the items, and that to pick up the items they will charge around 600 dollars. This was a ridiculous thing to do and on top of that they will only deliver for free if the students housing was located on campus. This is another way for Stirit to take as much money, because many people are moving off-campus due to this pandemic, as they would save much more money and a matter of safety as well. Overall, I am despised at Stirit Storage, and strongly discourage anybody to use Stirit Storage. Extremely unprofessional organization that is out there to scam everybody they can get their hands upon. I am disappointed that a company like this is doing this in the middle of a pandemic, where everybody is going through a different type of struggle. They also have a lot of dangerous clauses in their agreement, so please be beware of that as they can move your stuff where-ever they please, but you cant even pick up your stuff for free?? This is unacceptable this place is complete garbage, don't ever go here.

I made a mistake and overlooked a box with some of my belongings. Despite my mistake, the owner was still kind, professional, and caring enough to try and get the situation resolved although Stirit was not at fault. I found my box and all of my belongings were well taken care of! (: The movers were kind and very efficient. My experience with Stirit Storage was excellent as they offered great services! I highly recommend.

I am a student at NSU. Do not book with Stirit they may try to move you out of your dorm nearly a week early. I did everything as early as possible and selected from the times offered which all of them were the weeks I wanted to move.Then they scheduled me a nearly a week earlier than the selected time. They are difficult to get in touch with and I am super displeased and upset I wasted my time. Now reading the other reviews looks like I dodged a bullet.