Storage Center

The staff at Storage Center West are fantastic! They were always available via text and were flexible as I coordinated a long-distance move and had to adjust my move-out date several times. The facility is clean, well-lit, and very secure. I highly recommend them.

I had issues with my unit door and could not get the item out for over two months ! When we called a month after no communication the spring for the door was not even ordered based on the person in the background. They moved us to a smaller unit a week later, on there time. We had two other storage units at a different location with them that we didn’t have problems until we went up there and the gate was broke no notification from the company that the door was wide open and not secure like there website says. There a good storage unit if you have no problems but when you have issues is when the problems come! I have had them for three years and would never recommend them to anyone for the reason above and when I called to cancel because were 9 days into the month they charged another month. However I Waited over two months to get my car out of a unit because they couldn’t fix the door and they expect grace and understanding however they do not give any.

We have used many storage facilities in the past, primarily related to moving our children from place to place. This is by far the nicest facility we’ve encountered. The manager, Cindy, is wonderful! She walked us through the use of the app, which allows a very easy way to access your storage unit from six in the morning until midnight seven days a week. You can also use the app to make your monthly payment, and to allow others access to your unit as needed. We also made use of the free Van, which allows 50 miles when transporting your things into the storage unit. Our storage unit was clean and easy to access using the elevators that directly connect with the enclosed unloading bays. This is a wonderful facility!