Storage Rentals of America

How to store unit here had a leak inside the storage unit paid for insurance through the storage unit place. Lots of stuff in my unit were destroyed. Had to fill out the whole insurance report. The management team came out and took photos, but then nothing happened. I was just screwed out of all the money I paid for the forced insurance and the stuff that was destroyed I could not recommend this place in good conscience.

The lady I checked in with at the front counter in Franklin WI. I think her name was Christine was awesome so highly recommend her, I guess she's been there for 6 years.

Dealing with them has been a nightmare, my company stores some equipment in a unit at the 1201 W Canal Street location and parked out work vans there. The unit has had repeat break-in attempts and the company has done nothing. Despite calling the company in July 2022 regarding the issue with our door lock, they have done nothing and refused to do any repairs. The best they offered was an increased price to move to another unit (40% increased price). I have dealt with Eric multiple times who is extremely unpleasant to speak to and often threatens me to take legal action. This past week five units on my row had their locks completely ripped off by a thief. This would have been completely preventable if the gate at the facility closed, which it does not currently. Eric told me to hire private security if I wanted to protect my unit and that it wasn't his problem. This SROA location is not safe to store anything, and the management is often unkind, and I do not believe they care.