StorQuest Self Storage

Clean facility nice and professional staff ( Sergio) and the other day when I was there I saw a pest truck company spraying around and doing there work. That gave some peace of mind to know they doing what they can to keep any bugs ,insects or rodents away.

I went to help my friend move stuff around in her unit and I’m looking into one myself, so I went into the office, the guy in there was very polite, he answer all my questions was very informative about the units. Thank you Sergio Great customer service!!!

I wish I could leave a good review, but my experience was terrible. I went to my storage unit recently, but I had lost my access card with the gate code. Someone entered before me and opened the gate, so I followed behind them to get in. After I finished, I went to the office to ask for help getting my code again. There, I met a woman named Jessica, who was extremely rude and unprofessional. She asked how I got inside, and when I explained that someone opened the gate before me, she raised her voice and said, “Don’t do that again!” — not politely, not like “Please don’t do that, it’s against the rules.” Her tone was harsh and disrespectful, and I was honestly shocked at how she spoke to me. She talked to me as if I were a child, not a paying customer. I tried to stay calm and explain, but she kept being rude. When I asked who the manager was, she said she is the manager, which surprised me even more because that’s not how a manager should treat people. She never apologized or tried to make the situation better. Because of how she spoke to me, I decided to move out of my unit. I don’t want to do business with people who treat customers like that. Respect and professionalism are important, and I didn’t experience either here. I do not recommend this storage facility to anyone. We are paying customers — not using the units for free — and employees like this should remember that their salaries come from customers’ payments. They should learn to respect their customers and take pride in their jobs.