StorSafe of Michigan City

If I could give 0 stars I would. A lot of my furniture was ruined, still haven't seen the full extent of damage done to my appliances, had to move into a new storage unit 2 days after going in the one here for the first time in a couple months. It was absolutely deplorable inside my unit. It was disgusting all the way through the complex to get to my unit. The smell of death, mouse urine and feces, human urine... God It was so disgusting. And trying to file a claim has been a month of he'll. Customer service is an entire joke. Unless you call from a different number from the one on your account, you'll never get an answer. The only times I'd get someone to answer was calling from a different number and act like I was wanting to get a unit there. 0 stars, don't bother. They'll raise your rent by $100 because of 'occupancy'. My rent went from 130 to 320 a month in a year.

Avoid Storsafe in Michigan City, IN There are plenty of storage options in the area—don’t choose this one. The facility has serious issues with mice and trash. While they eventually cleaned up the garbage out front, the rodent problem inside continues. What’s worse, management is unresponsive—a supervisor wouldn’t even return my calls. This place used to be well-managed, but it's gone downhill fast.

I would leave 0 stars if I could. This place is absolutely disgusting!! It's infested with mice, there's dead mice and droppings all over, garbage everywhere, gnats flying all over, and it reaks of urine. Also pretty sure people are living in there. Good luck finding a cart to move your belongings. The mice got in some of my boxes and ate through my belongings. Good Luck getting in contact with anyone from customer service! We currently have 2 units here and spent the last 2 days getting moved out of 1 of the units and will be working on the other. (Yes, it's this bad!) On top of all that, the prices are ridiculous. I definitely DO NOT recommend this place!!