Trojan Storage of Vancouver

Dawn was so accommodating in touring me last week and getting me moved in today. Her customer service skills are absolutely outstanding. She has been the most helpful and I’m so thankful she was the one who moved me in. The facility and my unit was clean and ready to rent. I will recommend Trojan Storage but even more because of Dawn.

This storage is pretty modern in terms of technology, the main gates are opened using an app and your locker is also opened using the same app so no need to remember where your keys are or what your codes are. The phone customer service was top notch at getting my move in scheduled (the reps name was Monique Blessings), the one loss star was caused by no lighting in the unit (there is a bulb and switch but was told after moving in that they cut power to all the units so you need to bring your own rechargeable motion activated lights to put in the unit). (Also they requests reviews at the end of your phone call to move in so take some of these reviews with a bit of caution as many probably never visited the site before posting, but the place so far is clean and safe)

Dawn is amazing!! She has helped me several times with renting storage units, and helped me get oriented when I first moved to town. I’d give 6/5 stars if I could, she’s the best, highly recommend working with her :)