U-Haul Moving & Storage at University Square

The team at this store it was soo friendly and nice. They were ready and willing to work with my needs. Shout out to Julio and the Hispanic curly hair women at the front desk!. You guys are the best! Thank you!

The place very clean very difficult to get into as 18 Wheelers. Don’t come at night it’s harder because all the street cars. 🚗 people rude wont let you back up. We tried to call ask how to come in here. They put the dock door where all the trailers at. If you come here as 18 wheeler 🚛 come day time. No gate so you can come if you want to. Not easy to come into with heavy traffic. And a 12”3 Bridge. Only reason I gave it 3 star

Where do I start? The 19.95 rental fee is a joke because you charge almost a dollar per mile AND require the gas tank to be refilled. That in itself is a joke too, because how can I tell when I am filling the tank when it is back to where it started? The tank was only 3/4 full when I got it. The vehicle precheck by text message was extremely annoying to deal with. When I got in the van and started it I got a message that a door was ajar. Took me several minutes to figure out that the sliding side door does not close properly. Then messages kept popping up on the screen saying all the features that were currently not working: Pre-collision assist Not Available; Front Camera Fault Service Required; Rear View Camera not available. I also got a Low Tire Pressure message; the pressures on the four tires were 80; 56; 56; 36. Outrageous! There was a small amount of trash and a pill on the floor of the cab that I didn’t notice when I was filling out the precheck text. And, unbeknownst to me until I was on the road, the passenger side view mirror was completely folded in. (Granted, I probably should have checked the mirrors, but why in the world would I expect the mirror to be folded in?). All told, my “$19.95” rental cost me approximately $70, for a vehicle that was inappropriately maintained at best, and potentially dangerous at worst.