U-Haul Moving & Storage of Downtown Springfield

I would like to say, thank you to Ana Cruz for her persistence in resolving my issue efficiently and effectively. Thank you for advocating for this customer. She helped with an mis-charge and resolved the issue effortlessly. She is the real definition of a Boss!

Best U-Haul place I have ever been to I believe this place is better than West Springfield Union Street and Boston road and all the other places Bernie Ave Street is number one# the guys who work or running the place they are all awesome best place ever

I called The local U-Haul. Because i was sent a Email of confirmation in a truck I rented. But I didn’t rent a truck. So I called the office to correct it. I guess they Wasn’t happy I called. So now they’re sending me several text messages with different names of people who a rented a truck. It’s sad. I guess they have immature employees who get their feelings hurt. Not professional at all.