U-Haul Moving & Storage of Eastpoint

I gave a 3 star because i know on my bill i get late fees applied usually ill see a late fee Aplied couples day after in my Email ill see and save up my money to pay it off which I tend to make payment before the auction date last time manager told me I had 15 business (2 weeks) to make payment before they close my unit out now im being told its 23 days which when I double check with a Supervisor i was told that the Information was wrong again so im getring up upset over the constant harassment (calling, Emailing , and texts) non stop about when I can pay my Balance i appreciate the reminders but I dont like the consistant questions when like I make sure my unit is paid off way before the action date) maybe perhaps they had bad customers that dont keep their end of the financial matter maybe thats why im getting harassed? I dont wanna know

Elijah, Nick, Isaac, Jayden, I'm so sorry I can't remember all their names right now but every single U-Haul employee was so helpful, so professional, and so friendly! They all went above and beyond the Call of Duty! What a great team of employees you have there at Eastpoint in Maryland! They are great people and I am so thankful for them and how they worked with me through this rough time of my life! I would recommend them to anyone and everyone. I will also be leaving a five-star Google review for every single one of them! They all deserve a big fat raise and bonus! Because of them, you have a customer for life! Thank you so much for all your help and I can't thank you all enough! 💗

Makayla ,Jayden,Katrina,Nick were absolutely amazing at there job. Energy was high vibes was good and the process was fast. I will be telling people about your company based on the experience Ive had today