U-Haul Moving & Storage of Santa Clara

Derrick G. is so amazing and patience. Being new to the hitch/tow world he took his time to explain and look for items i was missing. Even went a step above ensuring i was not missing a single thing. Ensuring i would be comfortable with the trailer i picked, by explaining everything thoroughly. While i wasn't getting assistance from Peter, he never broke from being kind and super friendly with everyone. These 2 men show and know what 1000% customer satisfaction looks and feels like.

This was my first time renting a truck here, and it was unpleasant. The paperwork stated a certain mileage, but the truck had many more miles than indicated (since it was new, I didn't know that this was supposed to be checked before I took it out). Also, the paperwork said the truck had more gas than it actually did. When the truck returned, they told me these were things that had to be checked before I took it out (something I wasn't aware of since it was my first time). It was a terrible experience.

Pretty decent service. I had a tow hitch installed on my Tesla Model 3 here, and it was about the best deal available, aside from DIY. It took a bit longer than they estimated, but the staff were friendly, and there was a place to sit and wait. Can’t complain.