U-Haul Moving & Storage of Wake Forest

Excellent service. Easy to place moving help order online. May be consider adjusting the billing model for the Moving Help service. Right now, if a job takes longer than estimated, the customer is charged for the extra time. But if the job finishes early, the customer still pays for the full time booked. In my case, I booked (and paid for) 4 hours, but the crew finished in under 3 hours. I’m personally fine with it because the team was excellent—very fast and professional—and I was happy to pay for the results. But for some customers, it may feel unfair to pay for unused time, especially when the crew is efficient. (If helpful, an option could be to bill in smaller increments or provide a partial credit when the job ends significantly early.)

Lots of vehicles, efficient and clean! I’ve been to many U-Hauls over the years, and this was one of the nicest. My vehicle was incredibly clean. The staff was helpful. Returning the vehicle was easy using the u-haul app and the key return box. I would use again for u-haul needs.

Great place. The process was very easy and fast. Been using them since moving to North Carolina and have not had any issues.