WareSpace Downers Grove | Small Warehouse Space Rentals

I wish I could give less than one star. I visited WareSpace today and had one of the worst customer experiences I’ve ever encountered — especially as a business owner looking to invest money. Background: We operate an AV/Production company and would be storing hundreds of thousands of dollars’ worth of equipment in this space. Security, professionalism, and customer service are critical for us. When I arrived, I rang the front door bell and was immediately met with an aggressive voice practically yelling at me for ringing it. I then realized I had accidentally scheduled my tour for next Monday instead of today — that part was my mistake. However, what happened next was even more concerning. As I walked back to my car, I noticed a back door to the facility standing wide open. Naturally, as a prospective customer considering storing high-value equipment, I stepped inside to briefly look around and get a feel for the space. I was immediately approached by the “Maintenance Manager,” who began scolding me — while wearing AirPods during the interaction. It was difficult to even follow what he was saying. The tone was unprofessional, hostile, and completely lacking basic customer service. I had driven 20 minutes to view a facility I was prepared to spend significant money with. Instead of being met with courtesy or professionalism, I was treated like an inconvenience. For a company that markets itself toward entrepreneurs and growing businesses, this was extremely disappointing. Needless to say, we will be taking our business elsewhere.

My company has been a tenant at WareSpace in Downers Grove for the past four months, and we couldn't be more satisfied. It's an excellent concept for small businesses and startups seeking affordable warehouse space. The management is exceptional; Giorgiana, in particular, is always friendly and attentive to everyone's needs. The facilities boast impressive amenities like free-to-reserve meeting rooms, a kitchen area with complimentary coffee, and utilities included in the rent. Additionally, the staff organizes monthly events for tenant networking, which I've found invaluable for establishing connections. In summary, I highly recommend WareSpace to anyone needing warehouse space. I encourage scheduling a visit to see firsthand how fantastic this place is.

We have a unit at WareSpace and are enjoying the facility. Our unit is suited to what we need, and we were able to get shelving moved for us (I think there was a small charge). We liked that there are units of various sizes that make it attainable to have a warehouse space at a reasonable price. We appreciate the loading docks for loading up for daily jobs. The community space is nice and always pristinely clean. There is a kitchen with plenty of tables plus refrigerator (with filtered water and ice), Keurig (with free K-cups to make drinks), sink, foosball table, and more. There are conference rooms that can be rented for free when they are available. We’ve never had a conflict getting a conference room when needed. Restrooms are accessible and clean. The site manager, Georgiana, is incredibly friendly and helpful, always ready to answer questions with a smile on her face. She brings packages to units, as needed, which is very nice and helpful. The only issue is that parking can be tight sometimes, though I’ve really only had an issue once. Others on my team have had more difficulty from time to time. This has been great for the needs of our team, and we are very happy with our choice!