West Dickman Road Self Storage

I dont understand why this location refuses to do something about the snow and ice building up. I am happy that the company give its employees ice cleats to use for safety but sadly will not do the bare minimum upkeep for its customers dealing with the snow and ice.

I have been with this storage unit for several years and it seems that when you need to speak with someone they NEVER return your calls after leaving messages ! When Mary-Lou was working at this business I NEVER HAD ANY ISSUES !! A double payment was taken out of my account for this month and I have been waiting for a refund , I was told by Ann it would be 7-10 days here we are 19 days later and Ann tells me I can pick up a check so I go to the office and she has cash and ONLY refunded me $159 when I paid $171 she says they can't refund the $12 insurance so I ask if that will be applied to next month and I DID NOT get a clear answer ! I will be taking my business elsewhere ! I have been with this storage unit for OVER 10 YEARS , I'M OVER IT 💁‍♀️

Best storage I’ve found in both Battle Creek and Kalamazoo. Great prices, not sure if they always run deals as I happened to lease during Black Friday Weekend, but got an amazing deal. One of the only 24/7 I’ve found. Clean, climate controlled units are excellent and it’s actually kept at a decently warm temperature for being winter. I’ve had other units at other companies where it was never above 55 inside. The office lady was kind, attentive, helpful. Absolutely will continue to use them every time.