A Storage Place

Both Ms Johanna and Ms Kathy were wonderful and welcoming. They are very helpful, friendly, patient and run a great establishment. This place is extremely clean and organized. Thank you both for giving wonderful customer service!

I was accessing my storage unit I got sprayed by the pest person going around on "accident". They really should be doing pesticide treatments outside of normal business hours. Simple things like respect for customers would be nice

If I could this place a zero star rating I would. On two different occasions once while I was moving, and the other when I was minding my own business and wondering if I could do a basic human function. First, instance when I was moving in I had boxes around me in order to better situate my storage with the limited room that I had, and the other receptionist Kathy or Karen...something like that came in and screamed as if I was stealing something. I was very shocked that she acted that way when all I was doing was moving boxes inside. She immediately began to direct and order me to move the boxes and get all of my stuff out of the way for other tenants to come in. But I was the only person in the entire storage moving in. And she had also told me that day, that she was not comfortable with having me in the storage moving things There were other incidents that occurred mainly with her directing me to practically do her bidding that day…but I was so shocked by the reception that in order to not start a fuss I continued just so I can get out of there. The second incident was when the bathrooms were out of order and I had asked the woman if I can use the bathrooms inside the office….she flat out told me no. Now I am African American so I cannot help but feel that both of these incidents were racially motivated, and it really unnerves me now to even go near this storage. In fact I cannot wait to leave the minute I am done moving. I have never had a problem with any other worker in this storage but Kathy or Karen has a serious problem…if you run into her please watch out especially if you are a minority.