Access Self Storage

My boyfriend has had a unit here for years and never had an issue. The past year, its been one headache after another with them. Missing payments and trying to double charge him. He has a receipt where it literally says zero balance and then he gets an email claiming he owes them almost $300. They're never open when you go there to try to either pay or find out why they don't know how to do their job and you can't because THEYRE NEVER OPEN. I'm going to be moving up here and we were gonna get a larger unit for some of my stuff and after all this, no way in hell would I give them my business. Time to go to BBB

This place is awful, a scam, avoid at all costs. They have outdated equipment that couldn't even read my card. You show up to pay and they say the computer is down, then they tried to charge me 5 times for one month, thank goodness my bank blocked them. Oh, and then my card was compromised and I to cancel it because someone in Cali was charging to my card. This place is a SCAM, they will put a padlock on your storage unit at the first possible chance and then extort you for your stuff.

Wanna give them as many negative stars. I left them 3-4 voice mails and 2 emails for a storage space quote and never responded. When asked the owner, he was rude and arrogant, although the employee was courteous. He blew me off and said that he doesn't want my business coz' we are not supposed to negotiate on price. The owner also said that customers que-up for having a space in his storage as the the storage is next to the police station. That means we have to accept the exorbitant storage fee!!!! This guy will loot you!