CubeSmart Self Storage

I recently had a fantastic experience with CubeSmart. The customer service I received was truly outstanding, and I have to give a special shout-out to the managers at this location. They were incredibly helpful and knowledgeable, making the entire rental process smooth and stress-free. They took the time to answer all my questions and helped me find the perfect storage unit for my needs. The facility itself is clean and well-maintained, but it's the friendly and professional staff that truly makes the difference. I highly recommend CubeSmart to anyone looking for storage!

UPDATE: I'm reducing my review to 1 star-- Cubesmart responded to my review below saying that I should reach out to them. I reached out to them immediately, and nearly 2 weeks later they still haven't responded. Their reply to my review makes it look like they are responsive... when in reality they aren't. --- So disappointed with this facility. I'm giving 2 stars because when I have reached employees by phone they have been kind and helpful. On my move in day, I was told I could arrive at 9:30am to register and get into the storage unit. No one was at the facility when I arrived (and no sign saying they stepped away), and after calling multiple times and leaving messages I was unable to get in touch anyone at the store. It has been over 40 minutes of trying to access the store, and now the movers are waiting (and I'm paying them by the hour). I had to send the movers to a different drop off point so that I didn't have to pay them to wait for someone at CubeSmart to show up. This made an already stressful move even more stressful.

Excellent experience. Austen took time and care in showing me the space and explaining the rental. He provided excellent customer service and I chose cube smart due to his assistance and the ease and cleanliness of the facility.