Extra Space Storage

I’ve just recently signed my contract with extra space storage but so far it’s been great. From the person helping set up my contract in Fort Worth, who answered all my questions and helped find me a convenient storage unit , to Laren, one of the customer service staff at my facility, to the unit itself, it’s been great. Facility is clean, easy to access, and monitored. Just a very positive experience during my transition.

I had a wonderful experience at Extra Space Storage thanks to Larren Lott. From the moment I arrived, she was incredibly knowledgeable, upbeat, and genuinely friendly. She took the time to clearly explain my options and helped me choose the right storage unit with ease and confidence. Her positive energy and professionalism truly made what could have been a stressful decision feel light and effortless. Customer service like this makes all the difference — Larren is an absolute asset to this location. Highly recommend!

So far, I have had a wonderful rental experience at this location! The employees have been extremely helpful and kind, especially Larren. She helped us figure out some logistical solutions and answered all of my questions. She was so personable and friendly, and made the experience very pleasant and smooth!