CubeSmart Self Storage

I’ve had a fantastic experience with CubeSmart over the past several years. It’s easy to rent units and manage them with their mobile app — autopay, gate codes, etc. The units are clean and the space is climate controlled. There are drive in bays and carts for unloading your stuff, which is especially nice in the winter months. The staff is excellent and very helpful, especially Brie. And the prices are very competitive if not lower than the competition.

I called because I was having issues with my unit and the payment plan. Had a really nice lady pick up (Liz or Linda?) and she helped me with my problem really quick and was very nice about it all. Had to go in and met the another Lady named Bri who helped me get my new unit squared away. Super fast and really nice customer service. Plus Bri was very funny and bubbly so it actually turned out pretty nice. The location was also pretty clean and well lit which was a huge bonus for me. TLDR 5/5 customer service 5/5 employees 5/5 cleanliness 3.5/5 on the contract and payment stuff, was a little confusing for me but it all worked out.

I needed a storage in a rush and the rental was super easy and very affordable. I literally did everything online and on my phone. I did not even have to go into the office and was able to access my unit immediately. The facility is GREAT and we LOVED that we could pull our cars and moving truck inside and get out of the cold to unload.There were also three 4-wheelers inside that we were able to use to transport our things to the storage which was so much faster than using the dolly we rented! If there were anything to improve it would be to have a few more of the 4-wheelers available there were only two other customers there at the time and they had to wait on a 4-wheeler. I highly recommend this storage facility!