Extra Space Storage

I’ve had a great experience here over the past few months. Ms. Sabrina has been incredibly kind, professional, and understanding. Shes worked with me to make sure my account stayed on track and really showed patience during a time when I needed it most. The facility is clean, secure, and well maintained, but what really stands out is the customer service. It makes a difference when you feel respected and not just like another customer. I truly appreciate the support and would absolutely recommend this storage facility to anyone looking for a reliable place with great people.

Sabrina was sweet 😋. Office smelled new, along with the storage area. Bluetooth entry into premises. You can unload in the bay if you brought a lot or just need to get out of the elements. (The Big Door on the left is North. The one on the right is South.) Climate controlled is a nice way to go for storing items you don't want outside. Pricey, but you get what you pay for, storage.

I had a great experience with Corey at Extra Space Storage in Merrillville, IN. The facility consistently maintains a clean and accessible environment, providing my family and me with the necessary space and convenience. Corey's customer service skills are exceptional, demonstrating a high level of proficiency, knowledge, kindness, and helpfulness, always presented in a pleasant manner. This is my second time utilizing the facility at this location, and I am extremely satisfied, which is why I highly recommend this location to others.