Extra Space Storage

I just rented a unit on perdido. The manager ms.ashley was very helpful and patient with me. She walked me through my new unit which was very clean and well placed in the facility. She help me set up my new access code and my app on my phone. Truly thank you 😊

Ashley was super nice and really helpful. She made everything quick and easy and explained everything clearly. Great customer service — definitely appreciate her help!

DO NOT STORE YOUR STUFF HERE. While my lock was secure, someone popped the hardware on the door the lock was secured to out and stole everything from me. My valuables and deeply sentimental items are gone, and extra space storage does not care. I was handed a pamphlet for insurance that covers up to 2k and told they would file a police report but they won't share any of that information with me. I guess I also just have to eat the cost I paid to store my items that were stolen for months as well, no refund is offered. They did not seem shocked or surprised, and I suspect this happens often. If you care about what you're storing do not use extra space, it is not safe or secure. I learned a really hard lesson and lost things money can't buy back, please learn from me and avoid at all cost.