Extra Space Storage

I had multiple issues with my account yesterday and didn’t think I would be able to get things fixed and was pretty frustrated by the time I called. I didn’t think I would have any luck reaching a favorable resolution. When I called I spoke with William who was absolutely fantastic! Not only was very helpful and knowledgeable but, more importantly he was patient and kind. He took his time to address each and every single one of my concerns and was able to successfully resolve all of my issues as well. Having such a great positive customer service experience is something that can very rare. But not when it comes to Extra Space Storage. Both he and Brian are my go to guys because they always go above and beyond every single time I may encounter a problem. Keep those two around and you will most definitely have a customer for life. Protect them at all cost! lol.

My experience with William and Brian at ExtraSpace Storage was pleasant and stress free. I knew I was dealing with professionals from the moment I was greeted at the door. I was shown different units to access my storage needs. I encountered no hard sales tactics but professionals who answered my many questions with patience and knowledge. I decided right then that ExtraSpace Storage was where my goods needed to be. I highly recommend ExtraSpace Storage.

Signed up today as a returning customer to Extra Space Storage. William was very helpful with the process answered all my questions and was even patient to show me multiple available units!! The facilities are well kept and have easy access to your unit at the posted times. Very satisfied!