Fort Collins Storage

I had an incredible experience with Fort Collins Storage for several years. The manager Roby has provided consistently next level service, from my first tour, the reservation process, and even personally driving to the unit to help me replace my lock. Fort Collins Storage’s autopay was extremely easy, they provide a text reminder each month they charge, and they remain one of the only places that didn’t skyrocket prices between 2021 and now. I paid a consistent and very low price since 2021 - and when they raised rent by a few dollars a few months ago, I was very grateful for their transparency and warning ahead of time. Thanks, Roby & Fort Collins Storage!

I moved out of the unit, swept and got the walk through. The owner promised not to charge me again for the unit. I was charged even though I don't rent there anymore. Do NOT get on automatic payment because they will keep charging you even after everything is moved out. I would NOT RECOMMEND THIS PLACE BECAUSE THERE IS NO ROOM TO GET TO YOUR STORAGE IF THERE IS ANOTHER CAR. IT IS SO TIGHT THAT YOU CAN'T TURN AROUND, YOU HAVE TO BACK OUT A LONG WAY. A MOVING TRUCK DOES NOT FIT THIS TINY PLACE. I HAVE TO GO TO MY BANK AND STOP PAYMENT BECAUSE THEY WILL NOT REVERSE THE CHARGE EVEN THOUGH I HAD MOVED OUT THEY MONTH BEFOR AND DON'T RENT FROM THEM ANYMORE MORE AND I SUGGEST THAT YOU DIDN'T EITHER. IT'S NOT WORTH GETTING INVOLVED WITH WITH STORAGE.

DO NOT BOOK ONLINE: we booked a unit to park our car online and got a code to the gate. All seemed okay until we got to the facility and the gate code was “invalid”. We came back the following day during their hours of operations, but they were locked at 11:05am and did not answer their phone. We couldn’t get into the unit, and we lost money. I would NOT recommend storing here.