Fort Knox Self Services Storage

The business is under new management, and they seem to be good. We didn't have to get on a waiting list for a climate controlled unit, meant we could start using the unit the weekend we started to rent. Only open during business hours, means we have to take off time from work. This place is clean, pretty well lit, and seems safe.

Female manager is rude and confrontational, in regards to anything...as I was moving out, she asked me what unit. I tell her, she looks in her computer and tells me she can't find me as a renter. I had to show her my emailed receipts and bill pay receipts, and then she says, "carry on." I'm a 42 year old professional, and never have felt so talked down to, especially, in regards to their own error. This was the 2nd time out of 3 contacts, via phone or in person, that she was unbelievably rude.

overlocked unit a day early in violation of contract. contract details brought to their attention. no remorse. i guess they are counting on me not having enough money to file lawsuit.