iStorage

Greatly enjoyed my experience using NSA Storage. Great prices, great staff and excellent customer service. I was also extremely impressed with the cleanliness, no roaches, rats or anything! Highly recommend!

I agree with previous reviews about management at this particular location - they provide excellent service and do their best to help. The facility itself is clean, accessible, and in a great location. I had no concerns about safety and security. However, I had to give 4 stars because the iStorage company itself is terrible. If I was only rating the central management company I would have given 1 star. Within 3 months of moving in they had already increased our rent 25% and continued increasing it over the next year. We were being charged much more than what was listed as the original price on their website and what other units in the area were charging. Their explanation was that this was the 'market rate' based on the longevity of the account and other factors. Basically, the longer you stay, the more they increase because they know its less likely you will move out. Customer service was unwilling to budge much on the cost, which ultimately led to us moving out. We also had negative experiences with customer service during move out, the agent told me there was no overnight parking allowed at all, which would have made our container move impossible. Thankfully, we were able to contact our specific location and found that this was not true.

The guy Mason was real nice he showed me around the storage facility.. it was very nice clean and well ran. im excited to rent a unit.