KO Storage

I’ve had an excellent experience with this storage company. They’ve been great to work with from day one. Professional, responsive, and the staff consistently goes above and beyond. Highly recommended for anyone looking for reliable storage!

RODENTS and SNEAKY PRICE INCREASE alert!!! Do not trust this storage. This was the worst storage experience I've ever had. Before choosing KO Storage I researched the most affordable storage place nearby and KO Storage showed to be the best price. How deceiving was that - because only 2 months in, they increased the price by $10 per month , then another time another $10 then another $10 for a total of $30 more per month than what I originally signed up for $69. On top of this, they failed to ensure pest control and rodents infested my unit with fecal matter.

I received a call at 6:30PM from their part time maintenance man telling me part of the roll up door had failed and my unit was about half open. He offered to meet me a day later at 6:30PM and help me move the content but said it might be robbed before then. Although fenced, the access gate was broken and standing open. So, their problem became my problem.... The short story is, yes, it was broken into overnight, and about $500 worth of tools were stolen and the contents trashed. The next morning, we moved to a 10x10 unit around the corner and were compensated for all this by receiving a contract to pay the same price I was paying for a 10x20 unit. I sent their "customer service" email a request to at least give me the first-year rate on the unit but got nothing in response. Let us say I'm not very impressed with this company and the condition of their units. Your reputation is only as good as how you treat your customers... do keep that in mind KO.