Maxwell Self Storage & Penske Rental Trucks

My trailer parking price doubled from $64 to $114 within a year with 2 price hikes months apart. Natasha claims a registered letter was sent advising the change and that someone signed for it. I lived on Maxwell AFB and never received any letter and definitely didn't sign for any letter. Ridiculous price hike when the on-base trailer parking only costs $60. I initially went to this place because the lot was full on base but then when I was notified there was space on-base, I didn't move because I didn't want to go through the hassle of transporting my trailer to save $4 a month. Little did I know, they were actually charging my credit card $114 and I didn't realize it. Save your money and go somewhere else. If you're military, go to Gunter or Maxwell on-base storage for $60 flat a month.

Natasha needs to learn some people skills. She returned my phone call and started out with “Natasha speaking”. I asked from where and she started an attitude saying you just called self storage. I told her not to be rude with me, but to state where you’re calling from as well as your name and she hung up on me. Guess they have enough business and don’t need mine….

The facility was easy to find. The management helped me find a unit that would suit my needs at a great price! They can use auto billing, so that's one less thing I have to worry about each month. I have easy access to my unit and have never had a problem! Ed and Allison are great people running an excellent business! Give them a call!