Meridian Moving & Storage

We contracted Meridian Movers with the clear expectation that our property would be handled with professional care. Unfortunately, our experience did not meet that standard. During the move, multiple items of furniture were damaged, our walls were marked, and there were visible shoe prints left on our belongings. Additionally, we were billed for materials that were not used. What they sell you in conversations before signing doesn’t include the supplies they have to use to “protect” your property. As a result, we are now incurring out-of-pocket expenses to repair and replace damaged property. Following our complaint, the company returned to apply cosmetic touch-ups, offered to repair certain items, and provided a partial refund. They offered a refund in lieu of not speaking out about their amateur work. While those steps are acknowledged, they do not fully resolve the damages suined or the additional costs we are bearing. Nor do they negate the fact that the services provided fell below reasonable professional expectations. We have documented all damages and related expenses. Consumers considering this company should carefully review their contract terms, insurance coverage, and damage claim procedures in advance. Based on our experience, we cannot recommend their services. The pictures below are of items that were wrapped and protected with materials we paid for.

I am extremely disappointed with this moving company. They took two hours just to load a one-bedroom apartment, which is completely unreasonable. The move should not have taken that long just to load. During the move, they damaged my dresser, as well as the walls and doors at my new place. My dresser was in good condition before the move, and now it is scratched and damaged. I sent them pictures as proof, but instead of taking responsibility, they tried to protect themselves by writing vague things on the contract like “couch” and “everything if damaged.” When I signed the paperwork, nothing was clearly written saying all items were already damaged. The only thing mentioned at the time was TV. After the damage happened, it feels like they added things just to avoid being responsible. This is very unprofessional and dishonest. I trusted them with my belongings, and now I’m left with damaged furniture and damage to my new home. I would not recommend this company to anyone. Be very careful before hiring them.

The best movers ever, and i’ve moved across the country a couple times. Crew was nice as can be, clean, no damage, and packed that truck as tight as can be. Had all the right tools and supplies. Really great people, and great movers. I’ll definitely use them again. Thank you, you’re the best. follow up after we unpacked: You are the worst ever. Was supposed to take 2 days to pack us in trucks but they rushed and did it in one. The result was that every piece of furniture is damage and some destroyed. No dividers in the truck or any thing strapped down, no corners protected on furniture, boxes marked fragile art are crushed, tons of stuff not even packed but was just thrown in the truck. I’ve got over $10k in damage. if you have a big move with expensive stuff cross country - they have no idea what they are doing.