Midgard Self Storage

I rented a storage unit there from June 2024 until October 2025. When purchasing the storage unit I had, I got the insurance on my belongings that the facility offered just incase “anything” happened to my belongings. Upon moving my furniture out of my storage unit because I finally was able to get my own house again, I noticed all my big furniture that was towards the back of storage unit had water damage. Including a BRAND NEW lounge bench that I hadn’t even taken out of the box yet! Mind you, my storage unit was located in the middle of the building units, with storage units on both sides of me and behind me. My couch had water damage, a DVD holder, my computer desk, my daughters’ dressers, etc. I contacted them immediately and contacted the insurance company they put me through. I have been going back and forth with Midguard and Alchemy Insurance for over a month now! Needless to say, I was denied my $2000 insurance claim because the storage facility told the insurance company there was no leaks. And the insurance company said they don’t protect against mold or mildew caused by water damage. I’m a single mother of 2, and now have to figure out how to get my Items replaced, since Midguard “didn’t find a leak”. I wouldn’t purposely damage my own items!! The insurance is a scam and Midguard could care less about their tenants!! Also, every 6 months it seems like they raise their rates. I started paying $149 when I first got it, I was up to $232 from them raising the prices for a little over a year!

Very nice storage units, with easy access, a virtual attendant on premises and easy keypad entrance to the secure facility. Highly recommended.

Amanda did a great job and showed patience when I was having phone issues at the VA Hospital. She called me back and completed my payment and saved me basically 120 bucks for a year on my units. Thanks Amanda and keep up the great work!