Prime Storage

Great experience the 2 years I've rented from here. Staff are incredibly friendly and helpful. Akido helped me set up my rental and made it an easy transaction. He's awesome. Came in the other day Mario helped me with my questions. You're the best!! Superb service gentleman thanks!!!

I believe negative reviews may be deleted, because my experience with this storage facility has not been off to a good start. The customer service is poor, and the operating hours are inconvenient. At the very least, the facility should offer 24-hour access, as many other storage locations do. There are also no accessible bathrooms for customers renting units. Overall, the service is not worth the price, and you are better off spending your money elsewhere for better hours and customer care. Additionally, when providing tours, staff should clearly explain where the rear entrance is in the event that the front office is closed. On a snow day, the office was closed, and I was unable to find the correct entrance. I walked around the building only to end up at a different building entirely. Please provide clearer instructions for clients who are unfamiliar with the exterior layout of the facility.

We were in need of storage and are so happy we found Prime Storage. Mario was so helpful as we had never needed storage and weren't sure what we needed. He was there to explain everything and find the best fit for our needs. I would highly recommend this company and will be letting everyone know.