Prime Storage

I had a great experience reserving my unit at Prime Storage - 80 Dupont Dr thanks to Kimberly. She was kind, professional, and made the entire process quick and stress-free. She clearly explained my options and answered all my questions with patience and care. Excellent customer service!

I give Prime Storage 5 plus stars. David provided me with exceptional customer service. He was very knowledgeable about the company and the units. I recommend everyone to come here before going to another company, in my experience Prime Storage is the cleanest, newest and best prices. They hire great staff to represent them like my new friend David. Wishing them much success and longevity in the Storage Unit Game! Very satisfied customer.

My second time renting from them within a 2 year span. Always competitive prices and professional, friendly staff. One problem this time however, not a single cart ANYWHERE. It was freezing 2 days after Xmas and my 3 helpers looked everywhere albeit QUICKLY! Not one. Renters need to be encouraged to bring them BACK downstairs or staff via their elaborate camera system ought to assist in retrieving them. Biggg inconvenience for us with a 3rd floor unit and 55+ bones but we got it done. Hopefully when I come remove a few things shortly, there will be carts available. Otherwise? Clean, safe place. Edit: So, as we all know, David is fantastic. I returned to remove items from storage and he remembered me and was apologetic about the carts. He also held onto my I.D. that I mindlessly left behind on the initial visit. There were carts today and new company signs and I was more than satisfied with his apology, explanation ( customers keep the carts upstairs) and his professionalism. Just an all around fantastic rep for Prime Storage. I’ll be back and it’s the only location I honestly recommend.