Prime Storage

Continue to keep the amazing team on site as their customer service, understanding of their customers needs and time management was truly top notch. They were helpful, informative, honest and quick with regard to my needs and situation for the rental truck I needed. I was already emotional still dealing with the loss of my partner and then our belongings that I was having to get from storage. I’ll definitely rent from this location again in the future. Thank you so very much to the 2 different gentlemen that assisted me on both days. God bless you and keep up the excellent work.

We had a scheduled pick up. We arrive at the time listed in the pick up information and find a sign in the door that says “on site be back in a few minutes” we wait about 30 min and finally find someone walking in the parking area that asked if we were waiting for a pick up. We said yes and he explained the guy that owns the place and does pick ups had just left. He called him for us and the owner just said sorry I’m out running errands. We are moving out of state and have one day to get our home loaded. Every second wasted is making this process worse on us. So for this owner to be so unprofessional during the time is frustrating. I would never recommend this company to anyone.

After an unfortunate event with my unit (no fault of the business) Ron went above and beyond to help me. I will never forget it. From the very beginning he was incredibly kind and understanding. Most of all this place has integrity which most other places don't have! He does everything he can to work with you regardless of your situation. There needs to be more people like him! Thank you so much Ron!