Public Storage

I had an appointment to vacate and remove my lock. I called to change my appointment to come in earlier than my scheduled time. John R. Informed me that he would be in all day and asked what time I would like to come in. John was very nice and eager to help when I arrived. Amazing customer service. Will do business here again.

Shannon was an amazing help from start to finish. She was incredibly friendly, patient, and knowledgeable, and she took the time to answer all of my questions and concerns. Her customer service went above and beyond. Highly recommend!

Barbie was very helpful getting us set up with public storage. This is my first experience using a public storage facility, so I had a few questions about, safety, cleanliness, etc. She made sure I understood everything. And since she is fairly new with the company, I truly appreciated her finding out the correct answers to all of my questions, instead of just trying to answer with nonsense to hurry me out. Great experience so far, and I was pleased at how clean the units we viewed were.