Public Storage

The reviews have to be fake or the company deletes the bad ones. If I could give this place 0 stars I would. Firstly, it’s the most expensive storage place in the region. You would think for what you pay that it would be great. It’s not. We pay $200 for an 8x10 unit. I went to check on my stuff and all the bags inside are soaking wet. My clothes and collectibles are all molded and wet! Also, when it snows they do not plow or ice the roadways. Very dangerous. For $200!!!!! I want to be safe and I don’t want all my stuff ruined!! Moving to another location asap and hopefully insurance will help cover all my valuables that got ruined.

Katrina is very personable. Never has a bad attitude. Very efficient and effective. I been trying to poach her away from public storage for over a year. My regional manager is willing to even give her a few extra $$$$$ to help poach her away. To find great attitudes and experience in the customer service industry is very rare. I'm not going to give up til she come on board with us. We need a new talent manager at my job and i know she will be a perfect fit. She's always laughing when I tell her come on over. Public storage dont take the good workers for granted you guys have a great employee.

Katrina was very helpful with assisting us with are storage space. Very prompt on returning phone calls and helping us with any questions we had while working through any issues or help we needed. Thank you for great service.