Public Storage

My storage was “broken into” I was the only unit that was broken into miraculously after I called concerned about when I can make my payment by to avoid a late fee since I was out of state with no job. Right after that my things were taken. I had someone send me a photo of what was in there. When I actually got to my unit there was MORE items missing than what the picture showed so that just confirms it was the people at public storage. I lost so many valuable things. So much was taken even documents and things that I held dear to my heart. I thought I could trust this place everyone seemed great but once they realize you’re not around I wouldn’t trust them to care and protect your things. The insurance is a joke please get your own coverage in addition to or in lieu of. I lost over $12k of valuables. From all my kitchen appliances to devices to pictures and they took every single last pair of shoes I had. Over 60 pairs of shoes goneeee. I’m still livid and this happened last year!!! What a horrible process. They don’t care to answer the phone. Please do not rent here! They need to be investigated. Nothing can fix the pain and stress I went through. No money can make what happened right when all my memories are gone. Don’t trust this place please. They were in on whatever happened and came back for seconds to finish the job when noticed I didn’t have enough money for a flight straight away. Don’t even respond with your lies I don’t want to hear it! Damage is done

I have had great experience with Kumar at Public Storage. His customers service it great and he is a great representation of what a worker at Public Storage should be. Thank you for the experience.

Kumar is the best public storage manager we’ve ever had!!! We have had storages at 3 or 4 locations, and he’s by far #1!!! He’s always very professional!! Thank you Kumar!!