Public Storage

I cannot say enough about the incredible customer service of Coquita. We have been renting a small unit here for a year, but as we approach a renovation we urgently needed the biggest unit available. When I visited in December, Coquita helped look for available units and while none were available, she took down our info and said she’d call if something became available. She also gave us a rate adjustment on our current unit and gave me some tips. Then just this week, we got a call from Coquita the second a 10x20 opened up. She had followed through and despite probably working with thousands of clients, she had the care to remember our needs. She truly has saved our remodel and we are so grateful!

Coquita and Paul are absolutely amazing. Coquita's personality every time I came in made me look forward to coming to my unit instead of dreading it. I wish the hours were more customer friendly as other reviews have mentioned, but the customer service folks make up for it with smiles, laughter, and professionalism.

I had fully decided against this facility due to its short hours of operation until I visited the site. Upon arriving I was quickly and warmly greeted with a smile by an exemplary employee named Coquita. Not to say that any of the employees were lack luster as they were all extremely well mannered and informed for the most part. No, Coquita just would out in any peer group, the kind of employee that would make going to the dentist or DMV a pleasant experience, with her Unwavering integrity and personable demeanor we trusted her immediately and she has proven herself again and again to be the kind of asset any organization would be blessed to have in their service, but also equally an asset to each specific customer consistently exceeding expectations, and looking out for our best interests. She makes sure we get the most of rental with responsible helpful recommendations, has guided us through upgrading as well in a most non intrusive way, always with our best interest in mind. She never mislead, patronize or waste anyone's time and is a wonder of efficiency running the place in a delightful deliberate manner that you can't help but respect, Leading by most exceptional example.