Public Storage

Awesome service and friendly front desk staff. Came in to inquire about moving to a larger storage unit and was on my way to moving within 15 minutes. Big shout out to Courtney and Blair for making this upgrade smooth and hassle free.

First: I don't typically write reviews for things/places. Second: It's both scary and expensive to leave sensitive valuables somewhere, even if it's behind lock and key. Third: Courtney & Co have done a phenomenal job since she came onboard as manager in 2025. She communicates clearly and effectively with customers (old/new alike). Despite being understaffed relative to the location, she consistently takes the time to educate clients and provide them with a level of customer service that's become a lost art. She's had a positive impact on the workplace culture, and it shows in the continued investment and upgrade in the property. She's the only reason that I still utilize Public Storage, and that kind of loyalty can't be bought. So THANK YOU Courtney, and keep up the Good Work! I'm rating the LOCATION at 4/5 stars because of issues outside of management control affecting gate access/hours. Management has been prompt in response and continues to be communicative and accommodating; both to current and to prospective clients.

The manager seems to care as much they can about the customer experience. I moved out on the 2nd day of the month and was charged an entire month’s rent. Even though this is company policy, the manager was willing to seek approval for a refund. It’s nice to know that some people are at least willing to challenge their employers policies when customers bring reasonable complaints. If it had not been for the managers willingness to help then my review of this business would be much different.