Public Storage

Employees are awesome, business is not. There is NEVER anyone in the office. I practically pooped myself in the middle of a storage run because no one was at the office and I had to run home. Edit: Let me be clear, this is not the fault of the employees they are running around doing everything which means they can’t be available in the office. You guys don’t give your staff enough support. I’m not mad at the employees I’m mad at yall as a company for not giving your people hours and support and creating the conditions in which your staff has to fail because they can’t physically be everywhere. To the wonderful staff: I gave y’all two more stars. It’s not your fault the company is being run like this, but it doesn’t change the fact that things of affects things at the point of service. Clearly the company or owner or whatever are trying to save a buck or are running through employees, either way y’all are understaffed. There used to always be at-least one person in the front and often even two. Finally, If this place comes down on the employees for this I will leave and never come back. They are clearly doing what they can and this is not their failure. They’re always kind and friendly. YALL as owners and operators are failing to provide them what they need to do their job and it is being felt at the point of service. It’s crazy I had to explain this.

Karisha was super helpful!! I was downsizing to a smaller unit which would necessitate moving some pretty heavy boxes. She found a smaller unit in the same bldg and same floor as my current unit. She also navigated the complexities of my company’s account. Very nice person with a great attitude!!!

I had an amazing experience thanks to Julian! He helped me set up my Public Storage account, walked me through the entire process, and personally showed me the unit. He was incredibly friendly, professional, and genuinely helpful from start to finish. Everything was smooth and easy because of him. Highly recommend working with Julian if you’re getting a storage unit—exceptional service