Public Storage

Definitely don't recommend they owe for money and keep dodging me making up stuff. So far been weeks and still no money given back. At this point if they don't give me my money back by Friday I'll have to get the courts involved to get it back. They are quick to take money but don't give money back.

RUN!!!! If I could give this place a negative star I would. I had a unit set up, and the day we moved realized we needed a bigger unit. We called and they upgraded our size, and the sales person said it was no issue and I would be refunded for the smaller, as we never moved into it yet. I was charged almost 300 dollars for the unit we never moved into, on top of the charges for the unit we actually used. I have never received a refund. The number listed on the website is incorrect, you can’t ever get through to anyone in this actual office, even the phone number on the door won’t get you through!!! On top of that, I have gone to the office multiple times and rarely get anyone. The last time i was there I was able to talk to Nancy, who assured me age would escalate to the owner and I would get either an email or a call that day. No one ever contacted me. Oh and just be aware, you are charged an entire months rent no matter what day you move out of the unit. So despite moving out on the 4th of the month, I had to pay an entire month, on top of again, the almost 300 dollars that I was charged for nothing for. Seriously worst customer service, worst place ever. Do not use a storage unit from here!!!!

Pleasant experience with Kelly. She answered all of our questions walked us around to show us the units and helped us find one for our needs. Thank you again Kelly!