Rhino Self Storage

Reserved a rental truck three weeks in advance and was told two days before move that it was unavailable. After talking with customer service they recommended I pick up a trailer in Dallas or Houston. Very disappointed. Ended up going with U-HAUL which I should have done from the beginning.

On 2/24/25 I called this place to rent a truck, the guy said he had it available and he would hold it for me if I gave him my card's information. I told him that I was gonna head his way to pick it up and he wouldn't wait for me because he was going to take off to have lunch for a couple of hours. I needed a truck so I decided to go to Uhaul which it worked out because I got a better deal and a truck right away. Well now looking at my statement I see that this guy charged my card $150 for a "no show". I will not be keeping this place in mind for any of my needs.

I second what others are saying. I have been leasing units there for 2 years, and I couldn't be happier. I highly recommend this facility without any hesitation. The location is convenient and easy to access. The facility and grounds are kept clean and well-organized. The prices are very reasonable, and my experience has been nothing but good. But more than anything, what impresses me the most, are the people that work there. The staff truly do serve their customers. I have always felt genuinely welcomed and have always been treated with respect. The management and staff are among the friendliest and most helpful I have ever encountered, and that means a lot to me.