Safeguard Self Storage

I’ve been using Safeguard Self Storage for around 3 years now. I went in tonight, December 16th, to pick up my Christmas decorations. When I went to my unit I noticed there were animal droppings all over my unit, that had not previously been there. I spoke to the woman at the front desk and let her know I was concerned about this, to which she said “ok, what do you want to do about it?” When I reiterated that I was concerned she said don’t worry it’s probably just lizards. I asked her if they could do anything about the feces in the unit and she said they could tell their pest control guy to spray more in the area. I guess if you’re cool with animal poop this is the storage facility for you.

In store- Kiera was amazing very professional and kind. Made this a smooth process and also did a lot of damage control. I was very upset because, when I called the call center they quoted me the wrong price and also wrong store hours which set me back a day. She definitely needs a raise. The call center is the only reason I couldn't give a full 5 stars.

I needed a storage unit in short notice and the gentleman that helped me was great. He helped set everything up very quickly. I'm sorry that I forgot your name! When I remember I'll add to the review. The unit and building was clean and I had no problems at all. I would definitely use Safeguard Storage again.